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Troubleshooting

App Support

  • My Premium membership isn't reflecting in the Shine app anymore. What can I do?
  • How do I log out?
  • How do I get the latest version of the app?
  • How do I reinstall my app?
  • How can I download the app?
  • Why is the app not loading? I can only see a blank screen. What can I do?
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