How do I contact Customer Support? November 25, 2019 20:54 Updated Follow You can contact customer support by emailing email@example.com or select the "Submit a request" link below. We’re available through email from 10 am-5 pm Monday through Friday. Related articles How can I turn off the auto-renew feature on my subscription? I purchased my subscription via the Shine website or via an in-app promotion and would like a refund. What can I do? How do I delete my account? How can I get in contact with your press team? How do I reinstall my app?