Cancelation steps differ depending on how you subscribed to Shine Premium. You could have either subscribed from our website, the iTunes App Store, or Google Play Store.
If you purchased a Shine subscription via our website, please send an email to email@example.com with the headline “Turn off auto-renewal” and the email associated with your subscription within the message.
If you purchased your subscription via iTunes:
- Open the Settings app
- Scroll down to "iTunes and App Store"
- Tap your AppleID Email
- Select "View AppleID" (You may be asked to log in)
- Tap "Subscriptions"
- Select the Shine subscription
- Tap "Cancel Subscription" to disable it from auto-renewing at the end of the current billing cycle
If you purchased your subscription via Google Play:
- Open the Google Play Store
- Tap Menu (3 small horizontal lines) and then Subscriptions
- Tap the subscription you want to cancel
- Tap Cancel subscription
- Follow the onscreen instructions