I don’t think my gift card went through? What can I do? October 25, 2019 19:14 Follow If you are having issues with your gift card redemption, please reach out to firstname.lastname@example.org with the email you would like to use to subscribe along with the gift card code you received via email. Related articles How can I redeem my gift card? I purchased my subscription via iTunes and would like a refund. What can I do?