My voucher code doesn’t work. What can I do? July 06, 2021 16:41 Updated Follow Please reach out to help@theshineapp.com with your gift code and the email you are trying to subscribe to Shine with. Related articles I have a gift code. How do I activate/redeem it? How do I cancel my subscription? I purchased my subscription via Groupon and my account did not activate. What can I do? Do you offer discounts to those impacted by the Coronavirus pandemic? How can I turn off the auto-renew feature on my subscription?